What is Click & Collect
Click & Collect allows you to shop the website range and pick up free at selected stores. Click & Collect with these easy steps:
- Shop Online
- Select Click & Collect at Checkout
- Wait To Hear From Us
- Collect From Your Local Store
For full details on our Click & Collect process click here
Which Stores Have Click & Collect Available
Click & Collect is available at selected INTERSPORT stores. You can use Stock in Store or select your local store at checkout. Stores that offer Click & Collect can viewed by CLICKING HERE.
What Product Is Available To Click & Collect
You are able to Click & Collect any product that’s available to purchase on the website at your local store.
As we offer the full website range, part or all of your order may not be available at your local store and be required to be delivered from another INTERSPORT store. We thank you in advance for your patience but our aim is to make the widest range available to pick up at your local store. We’ll do our best to deliver as soon as we can!
Is There A Charge For Click & Collect?
No, Click and Collect is a free service.
How Will I Know When My Order Is Ready To Pick Up?
You will receive an order confirmation email advising that your order is ready for collection. If you’d like Contact Free pick-up, please contact your pick up store directly to organize.
What Do I Take In-Store To Pickup My Order
When collecting your order in store you will need a copy of your order confirmation email and a valid photo identification. Valid photo identification includes Drivers Licence, Passport and Proof of Age Card. You will be required to sign for your order at the time of collection.
Can Someone Collect The Order On My Behalf?
If you need someone to collect your order on your behalf, you can nominate a person when you checkout.
They will need a copy of the order confirmation email and valid photo identification.
How Long Do I Have To Collect My Order
Your order will be held for 28 days after being confirmed as ready for pick up.
If your order has not been collected by this time, it may be cancelled and a refund processed.
Can I Return Or Exchange My Click & Collect Order?
If you need to return or exchange all or part of your order, you can do so at your local INTERSPORT store. We accept returns on Click & Collect orders within 7 days of pick up and exchanges within 14 days of pick up (unless product deemed faulty). Visit the Returns & Exchanges page for further information.
Returns can be dropped off at your local INTERSPORT store, but the refund will be processed through the online store so the original payment method will be credited. Refunds will only be processed Monday to Friday.