Shipping & Deliveries
Receive free shipping on all orders over $150 for normal delivery.
SHIPPING WITHIN AUSTRALIA
Orders received by 11am AEST, it will be processed the same day. All orders received after this time will be processed as soon as possible, likely to be the next business day. We will endeavour to have all orders delivered to you within 3-5 working days, depending on your location.
TRACK YOUR ORDER
We use Australia Post for all deliveries. You will be provided with a consignment note and tracking link in your shipping notification email. You can track your parcel using Australia Post’s tracking search. Simply enter the consignment note number. We recommend sending your parcel to an office or location where someone will be there to receive it between 9:00am – 5:00pm.
The following delivery rates/charges will apply to online orders. Heavy or bulky items will fall outside these rates and incur additional delivery costs.
|Standard Delivery||Express Delivery|
|Orders under $150||$9.95||$14.95|
|Orders $150 or more||FREE||$5.00|
|Large bulky items||Additional fees apply||Additional fees apply|
If you are trying to estimate when a package will arrive please consider the following:
- Credit card authorisation and address verification must be received prior to processing.
- Orders placed after midday are processed on the following day.
If you have not received your order within the specified time expectations, please contact our online ordering department at firstname.lastname@example.org
During busy SALE periods, we will do everything we can to ship your order as quickly as possible. In the unfortunate circumstance where an item is out of stock at the time your order is packed, we will contact you via phone or email and organise a refund for items we are unable to fulfil.
INTERSPORT Australia does not offer international shipping.
GET IN TOUCH
If you need to talk to our Customer Service Team contact us during business hours AEST.