Shipping & Deliveries

QUEENSLAND – DELIVERY DELAYS

  • Australia Post have advised that there are major disruptions to deliveries to and from flood-affected regions of Queensland.
  • It is currently unknown how long delivery to these areas will be disrupted, as this will depend on advice from local emergency services.
  • Our team will make every effect to support customers and arrange for delivery of your order and we thank you for your ongoing patience and support.

Please refer to Australia Post HERE for the latest on delivery disruptions and service updates.

DELIVERY RATES

Standard Shipping

  • INTERSPORT Australia offers free shipping on all standard shipping online orders* over $150. Any orders under $150 will incur a $9.95 fee.
  • *This does not include items considered to be Heavy or Bulky.
  • Currently it will take approximately 4 – 10 business days for standard delivery of your order. Delivery times to regional and remote locations may be a slightly longer during peak delivery times.

Express Shipping

  • INTERSPORT Australia offers the option of Express Post Shipping that will incur a $14.95 fee*
  • *This does not include items considered to be Heavy or Bulky.
  • Currently it will take approximately 2 – 4 business days for express delivery of your order. Delivery times to regional and remote locations may be a slightly longer during peak delivery times.

Heavy/Bulky Shipping

  • Examples of Heavy/Bulky items include products such as Trampolines, Fitness Equipment and Basketball Systems.
  • The delivery fee is calculated by the size and weight of the item/s, plus the delivery location.
  • You will be notified of Heavy/Bulky shipping costs in the checkout. Standard delivery only is available for Heavy/Bulky items.

 

TRACK YOUR ORDER

  • Once your order has been despatched, you will receive Email and SMS notifications with tracking information.
  • You can track your parcel using Shippit’s online tracking service. Simply enter the tracking number and “Track Package”.
  • We recommend sending your parcel to an office or location where someone will be there to receive it between 9:00am – 5:00pm.

 

SPLIT DELIVERIES

If you have ordered multiple items, we will do our best to deliver from one location, but it may be necessary to deliver the items from various locations. If this is the case, your order may arrive in multiple parcels at different times. In this case, no additional shipping costs will be charged and you will receive multiple tracking links.

 

CLICK & COLLECT ORDERS

  • INTERSPORT Australia offers all Non-Heavy/Bulky items for Click & Collect.
  • It may be necessary to ship the items from another INTERSPORT store if your chosen Click & Collect store does not have the stock available.
  • Please make sure to use the Check Stock In Store function for the specific product you are looking to purchase for available stock in your chosen store.
  • Heavy/Bulky items are available for Click & Collect if the specific store has the stock available.

 

SHIPPING WITHIN AUSTRALIA

  • Please note that nationally delivery carriers are experiencing increased delivery times due to large volume of deliveries.
  • INTERSPORT Australia does not offer international shipping.
  • Orders that are received by 11am AEST will be processed the same day.
  • All orders received after this time will be processed as soon as possible, likely to be the next business day.
  • We will endeavour to have all orders delivered to you within 3-7 working days, depending on your location.

GET IN TOUCH

If you need to talk to our Customer Service Team contact us during business hours (9am to 5pm AEST Monday to Friday).

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