Returns & Exchange Policy

INTERSPORT Australia returns and exchange policy is consistent with the ACCC guidelines.

The policy only applies to footwear, apparel, and small sports equipment and accessory items normally stocked by the majority of INTERSPORT Australia stores.

Repair | Replacement | Refund

A consumer can ask an INTERSPORT business for their preference of a free repair, replacement or refund, but are not always entitled to one. For example, the consumer guarantees do not apply if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

If the consumer has a minor problem with a product or service, an INTERSPORT business can choose to give you a free repair instead of a replacement or refund.

When the consumer has a major problem with a product, you have the right to ask for your choice of a replacement or refund.

For more information regarding consumer rights please visit:

https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund#more-information

GET IN TOUCH

If you need to talk to our Customer Service Team contact us during business hours AEST.