WHERE IS MY ONLINE ORDER?

If you have an INTERSPORT online account you can sign in to view the status of your online order. Click Here to Sign in.

Standard Post Deliveries:

All orders that are considered non-Heavy/Bulky are delivered via Australia Post.
Once your order is shipped you will receive an email from Australia Post with a tracking number and tracking link.
If you cannot see an email from Australia Post, please check your junk mail.
You can also download the Australia Post App to keep track of your delivery (For iPhone: Click Here | For Android: Click Here).
If you’re still unable to find your tracking details please contact our Customer Service Help Desk on 03 8560 4677 from Monday to Friday 9.00am – 5.00pm (AEST).

Heavy/Bulky Deliveries:

All items considered Heavy/Bulky are delivered by courier.
Once your item is shipped you will be receiving an email from INTERSPORT Australia with a tracking number and tracking link.
If you do not receive an email please contact our Customer Service Help Desk on 03 8560 4677 from Monday to Friday 9.00am – 5.00pm (AEST).

Click & Collect:

Once you have placed a Click & Collect order you will receive a confirmation email.
Your local store will contact you to confirm when your order is ready to be collected (please do not go to store until you here from them). You will also receice an email from your local store when your order is ready to collect. Click Here to find your local store’s contact details.

As we offer the full website range, part or all of your order may not be available at your local store and be required to be delivered from another INTERSPORT store.
This may take up to 5-7 business days to arrive at your local store.

GET IN TOUCH

If you need to talk to our Customer Service Team contact us during business hours (9am to 5pm AEST Monday to Friday).

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